In general, I'm not strict and love working with my clients to achieve their goals and enjoy that Paris magic. That said, here are the official Picture Me Paris policies, please note that upon booking you'll receive a Picture Me Paris general photography agreement, that outlines any updates to this policy. Don't hesitate to reach out with any questions.
Photography sessions require a deposit of 50% of the total sum of the photo session package.
Sessions are not considered reserved until the agreement has been electronically. Client will receive confirmation email with details on the session after completing the agreement.
All cancellations require at least ten (10) days notice via email to email@example.com. If Client notifies Photographer of cancellation at least ten (10) days before scheduled photo session start, the deposit will be refunded in its entirety. If entire amount was paid, entire payment will be refunded. If Client is a no-show or does not give at least 10 days notice of cancellation, Client will forfeit the entire deposit.
Rain is a common occurrence in Paris. It rains very frequently and is part of normal life in the city, especially in the spring, autumn and winter. November, December and January are the rainiest months, but rain can occur all year long. Many times the rain is light showers that will stop, and then return. In the winter, sometimes rain can be heavier. In case of inclement weather (storms, heavy rain or snow), Client can reschedule if their schedule and the Photographer's schedule allows. No day of cancellations due to weather/rain are permitted. Please review weather options below.
permitted weather options
OPTION 1: If it's raining or rain is in the forecast, still do the session but be prepared for rainy weather.
Use umbrellas, bridges, and cafes (to shield from the weather) as needed. Client is responsible for providing their own umbrella. If possible, a clear umbrella works well, or if Client would like a pop of color in their images, a colored umbrella can look beautiful in the images.
OPTION 2: Reschedule for another day or time
If rain is in the forecast and Client wishes to reschedule, Client may do so if Client's time permits and Photographer has time in schedule. Session can be the next day, or a future date if Client will be returning to Paris (schedule permitting). Client should understand that particularly if visiting in the autumn or winter, there is a high probability of rain. Client must reschedule at least 48 hours before the session and check the weather forecast. Client must email firstname.lastname@example.org for reschedule requests.
OPTION 3: Cancel the session completely
If Client determines that they absolutely do not want to begin their session because of weather, and Client cannot or does not wish to reschedule, Client will forfeit their deposit and the session will be canceled. Cancellation requests must be sent via email to email@example.com
client being late/no show
Photographer will hold Client's photo session a maximum of 20 minutes from the agreed meeting time. For example, if the session is at 8:00 am and it's 8:20 am and Photographer has not heard from Client, the session will be canceled. If Photographer is notified at 8:00 am that Client is a few minutes late, Photographer will hold session a maximum of 20 minutes (i,e. to 8:20 am). If Client does not show within that time, the session will be canceled. Client will not be issued a refund for the deposit. Photographer will not hold sessions if Client is more than 20 minutes late and there is no contact. Photographer can be contacted via mobile SMS, Whatsapp, or email with updates. Access to free wifi can be found in most hotels, cafes and most Paris parks.
splitting photo session time
All photo sessions must be done concurrently and on the same day. Client is not allowed to split the session time (i.e. one hour in the morning, one hour in the afternoon, or one hour one day and one hour the next). The exception to this is the Surprise Proposal + Engagement Session, which can be done on two days.
changing the date, starting time, or duration of the photo session
Once booked, photo sessions are confirmed for the date and time Client has specified. If Client has a conflict and wishes to change the date and/or time of their session, they must do so at least 10 days in advance to firstname.lastname@example.org. Modifications to dates and times are subject to availability and cannot be guaranteed. Client should ensure that the date and time of their session will work with their schedule upon booking.
If Client wishes to change the duration of their session (i.e. from two hours, to one hour) Client will still be billed for the original session booked. No modifications can be made to duration of session after confirmation of booking.
examples of photographer's work
Client is encouraged to share ideas for their photography session with Photographer, however, it is recommended Client review images from the Photographer's web site (https://picturemeparis.com/photogallery) to ensure those images and samples of work meet Client's needs.
general business hours
Photo sessions are generally conducted from 8:00 am to 12:00 pm, and 4:00 pm to 8:00 pm Sunday through Saturday. Hours of operation may vary depending on the season.
Photographer will be waiting for Client at agreed upon meeting point at the agreed time. Photographer will give Client directions ahead of the session, Client should ask if they need clarification. Client is responsible to show up on time and at the meeting spot agreed upon.
prevention of theft and responsibility for personal items
Paris is a major tourist city, and like most tourist cities, unfortunately there are pickpockets at tourist sites. To minimize the possibility of personal theft during the photo session, Client should limit the amount they bring with them. Photographer is not able to hold Client coats, handbags, or bags. Photographer is not responsible for guarding of Client's belongings or protecting against theft. It is recommended to leave credit cards, passports, and other items of value in the hotel safe if possible.
Payment is due the day of the session. For the convenience of the Client and for accounting purposes, Client will be invoiced by Photographer after the session (same day) via their email address and may pay by Paypal with bank transfer or credit card or with credit card. Cash payment for the balance cannot be accepted. Client will be sent a link for payment and has three (3) days to pay for the balance of the session. If Client does not pay balance, photos will not be released. It there is a non payment after seven (7) days of the session, photos will be deleted and will not be available. If Client has already paid the entire payment upon booking, no amount is due day of session.
editing of photos
Edits to adjust for brightness and color are performed so that the final result is a professionally completed image. Photographer does not do heavy retouching of photos, such as :
- Changing backgrounds
- Removing people in the background
- Changing or altering facial features such as changing the shape of the nose, eyes, removing wrinkles or blemishes, removing eyeglasses, removing sweat on the skin, or changing skin color
- Changing or altering the body including the color of clothing, altering images to make Client appear slimmer, taller, shorter, other otherwise changing body features
Client should make sure to indicate to Photographer during the session if there are certain angles they prefer to be photographed from or other concerns.
Client will receive an email with a password protected link to their images via a website called Pixieset within 5 business days of the photo session. The email will include directions on how to access the photos and download or print them. If Client has purchased 24 or 48 hour add on service, they will receive their images sooner.
Refunds are not offered. Refunds are not offered due to Client being unhappy with images/appearance (i.e. don't like hairstyle, don't like skin, don't like body shape).
Client will receive the minimum number of images that correspond to their session package. For example, if Client's session includes 50 photos, Client will receive at least 50 images. Client will not receive all photos that are taken during the session, only those photos determined to be of sufficient and high quality are sent. Images delivered are at the Photographer's discretion and additional images are not available for purchase, however, Photographer is generous with the image delivery and will deliver as many as are suitable (i.e. those of high quality that do not include blinking eyes, etc).
Transportation to the meeting point is not covered in the cost of the session and Client is responsible for arriving to the meeting point on time. Transportation during the session if required (i.e. metro, Uber, taxi), is not covered in the cost of the session. If changing locations in Paris during the session, Photographer will travel with Client to next location. Client should be prepared with euro cash for transportation costs, as most taxis in Paris do not accept credit cards. At least 20€ is recommended.
extras not covered
Food, drinks, props (like balloons or flowers) and admission to museums or monuments are not included in the price of the session. If Client wishes to have props like balloons, it is their responsibility to purchase them from a gift shop before the session.
This agreement serves as a model release giving the Photographer the right to use the photographs in all forms and in all media and in all manners without restriction as to changes or alterations, for advertising, trade, promotion, exhibition or any other lawful purposes. The Client recognizes and agrees that the Photographer may reproduce, publish (including internet), exhibit and otherwise use images created without specific identification of persons or events as samples of work to be shown to prospective clients, and as samples of work to be displayed for marketing. Please note, proposal photographs are never used for public purposes.
Photographer retains the right of discretion in selecting the photographic materials released to the Client.
copyright and reproductions
Photographer shall own the copyright in all images created and shall have the exclusive right to make reproductions for, including but not limited to, marketing materials, portfolio entries, sample products, editorial submissions and use, or for display within or on the Photographer’s website and/or studio. Client has a license for personal use of the images and may use the images in any personal fashion they see fit.
failure to perform
If Photographer is unable to perform this agreement due to illness, emergency, fire, casualty, strike, act of God or causes beyond the control of the Photographer, Photographer and Client shall make every attempt to reschedule the session or issue a full refund. Further, if Photographer is unable to deliver photographic materials due to technological malfunctions, including but not limited to camera and processing, or otherwise lost or damaged without fault of the Photographer, liability shall be limited.
right of photographer to cancel or change session
In the unlikely event that Photographer has to cancel a session or change a session time due to illness or unforeseen circumstances, Client will be refunded in full if Client cannot reschedule. Client will be given as much notice as possible.
Photographer shall be held harmless for any and all injury to client during the course of the photography session and the immediately surrounding events, including theft of personal items or personal injury resulting from falls, etc.